Contemporary lodging offering informal rooms with free Wi-Fi, as well as a Thai restaurant.
At a glance
#2 of 6 Hotels in George TownLocalGuideWorld score: 4.19
Rating breakdown
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5 ★57%
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4 ★24%
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3 ★8%
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2 ★4%
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1 ★6%
Quick facts
- What is the rating of Victoria Garden Hotel?
- Victoria Garden Hotel is rated 4.2 out of 5 based on 468 reviews.
- How does Victoria Garden Hotel rank in George Town?
- Victoria Garden Hotel is #2 of 6 Hotels in George Town by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Victoria Garden Hotel located?
- 280, Victoria St, Georgetown, 10300 George Town, Penang, Malaysia — 1.0 km from the center of George Town.
- How can I contact Victoria Garden Hotel?
- Phone: +60 4-217 0900 · Website: victoriagardenhotel.com
My stay at Victoria Garden Hotel in Penang was fantastic! The hotel had a great atmosphere, friendly staff, clean rooms, and a multilevel car park, so no worries about parking. It's within walking distance to Georgetown area, making it a top choice for anyone visiting Penang. Definitely value for money!
Top marks for this hotel. We got stuck in a down pour soaking wet. Mom took a fall 1 street over & was bleeding. The staff quickly gave us some medical supplies to treat the wounds. Check-in was fast. Everyone of the staff treated us w warm kindness, smiles & professionalism. Even though they were busy. The room was nice and clean. Showers were strong. Black out curtains and a nice bed. Had us feeling refreshed. This was absolutely priced right for the amount you received back. Location is also prime to the Jetty, bus terminal and shops and restaurants a very short 5 min walk west. Next time, I'm in town. I'll be coming back here.
Nice comfy and spacious rooms worth the price.
Mind that there is no view from the window, but the location is prime, at walkable distance from the George town and the clan jetties.
The lobby and overall build is very aesthetic.
The reception staff were polite and helpful.
Mind that there is no view from the window, but the location is prime, at walkable distance from the George town and the clan jetties.
The lobby and overall build is very aesthetic.
The reception staff were polite and helpful.
Room is good. Comfortable and clean. A 3 stars hotel but the comfort seems to be 4 stars!
Location wise is also good. Quite near to the famous Chew Jetty and tourist attractions. There is also car park provided but the space is quite small to navigate for big, large size vehicles. But that is expected in Penang.
Service - need improvement. The staffs in the reception weren’t friendly during my check in and one of them was coughing without wearing a mask. Something they need to work on!
Location wise is also good. Quite near to the famous Chew Jetty and tourist attractions. There is also car park provided but the space is quite small to navigate for big, large size vehicles. But that is expected in Penang.
Service - need improvement. The staffs in the reception weren’t friendly during my check in and one of them was coughing without wearing a mask. Something they need to work on!
The hard product is superb. The rooms are well designed, spacious, very well equipped, and clean. As others have noted, the bedding is comfortable, A/C is ample, and the shower pressure is wonderful.
Sadly, the soft product needs serious work. For example, breakfast is put out at 7:30. If you come at 8:30, most everything that was initially hot will be cold. The staff are generally sweet, but act very confused most of the time. Simple questions provoke much conferring.
Location is very convenient,
Sadly, the soft product needs serious work. For example, breakfast is put out at 7:30. If you come at 8:30, most everything that was initially hot will be cold. The staff are generally sweet, but act very confused most of the time. Simple questions provoke much conferring.
Location is very convenient,
I was rather pleased with my stay here as this is a hotel that had a good balance of price, comfort, location, and quality, including cleanliness The air-conditioning was a good system, sufficiently strong for the hot and muggy Penang weather. The bathroom and rooms used normal soaps and the bed was nice and firm. It is located in Georgetown but not along noisy pub areas. Very quiet.
Bed is comfortable. However, was given a room without any view ( facing another building wall), would book for a better view room if it stated what view it is when doing the booking ( I booked via the official website).
Would compliment the all staffs over the Kin Kao Restaurant during breakfast time, friendly and good service .
Breakfast food variety is not much but the waffle tastes good.
Location is good but a lot of teens riding electric bike at night.
Would compliment the all staffs over the Kin Kao Restaurant during breakfast time, friendly and good service .
Breakfast food variety is not much but the waffle tastes good.
Location is good but a lot of teens riding electric bike at night.
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