Old Navy Outlet

My fiancée and I shopped at this location a few days ago and had an okay experience. We came about 45 min before they closed and only for a few things each. We misunderstood the sale we were told about when we came in which was 30% off your purchase if you opened a new credit card and NOT just 30% off your purchase. However, until we got to the counter to check out we didn’t realize our mistake. That is not the issue here.

Once we were told the sale wasn’t what we thought (which was totally fine, we misunderstood, no biggie), we changed our mind about a couple things we grabbed and said we would like to take the rest. The cashier started complaining rather loudly, “why why would you do this to us sir! Why!”. It made us very uncomfortable and we considered leaving everything and just going but already felt bad. We somehow ended up getting guilted into buying these items we didn’t want based on this interaction just so she wouldn’t have to put the items back. The whole interaction was just off putting. Not to mention both of our cashiers told us we would be receiving super cash only for us to get home and realize she hadn’t put any of it in the bags or handed it to us. We spent close to $400 between our two transactions. We ended up returning all the items we didn’t want that were not part of the normals sales to another location the following day just to avoid shopping here again which was almost $200 back for 5 items. The sales were good but not good enough to want to be treated like that.

Great shopping experience for my Grandkids! Great selection of clothing for children 0-3yrs. of age! Saved a bunch of money and the sales associate was very helpful and offered the ways to save.

This store of Old Navy has nice discounts. Variety of choices, just like regular stores. Came in and looked around, was greeted right away. The worker even helped me when I needed it. Found a cute dress for a great price. Was happy when I left.

The employee had seen we were carrying a bag and asked if they could put it behind the counter for us to make shopping easier! Fantastic service

Today my friend and I were shopping around 3:00 pm and all I have to say is we walked out very happy and the service was top notch. We walked in and we were greeted and told about sales. Then a women came around and asked if we needed bags and came back with bags for us to make it easier for us.. then the team leader at the register was wonderful. Helped us bc we had several transactions. Was patient with us! All these women deserve recognition for there professionalism, customer service and making our day shopping great!!

Had a pleasant surprise. Was able to get a warm pair of pajama bottoms for only 10 bucks. They have Christmas socks out already but that's a little too soon for me. They had other good buys but it depends on what you're looking for. Will certainly go back again.

Pretty sure the girl working Friday 11/8/19 tried to scam me. I grabbed a shirt that said $10. She rang the shirt up twice at $18. Then put in a “discount.” And then said the shirt was $18. I said that shirt is posted as $10. I even went and checked to make sure. She didn’t give me a hard time about it but she also didn’t apologize for getting the price wrong. It was all very odd. She just said okay $10. Not sure I’ll return their clothes aren’t very good anyways

I came here a few weeks ago because I desperately need a few pairs of summer shorts. A woman named Lisa was working the dressing room. She was extremely friendly and attentive to all of guests the came through. After she noticed the shorts I was trying out she recommended another similar pair that I ended up purchasing. I appreciate how welcoming she was and she made our overall shopping trip a great experience. Me and my grandmother were both very impressed with her