Kourtney Sein
Latest Reviews
Old Navy Outlet
My fiancée and I shopped at this location a few days ago and had an okay experience. We came about 45 min before they closed and only for a few things each. We misunderstood the sale we were told about when we came in which was 30% off your purchase if you opened a new credit card and NOT just 30% off your purchase. However, until we got to the counter to check out we didn’t realize our mistake. That is not the issue here.
Once we were told the sale wasn’t what we thought (which was totally fine, we misunderstood, no biggie), we changed our mind about a couple things we grabbed and said we would like to take the rest. The cashier started complaining rather loudly, “why why would you do this to us sir! Why!”. It made us very uncomfortable and we considered leaving everything and just going but already felt bad. We somehow ended up getting guilted into buying these items we didn’t want based on this interaction just so she wouldn’t have to put the items back. The whole interaction was just off putting. Not to mention both of our cashiers told us we would be receiving super cash only for us to get home and realize she hadn’t put any of it in the bags or handed it to us. We spent close to $400 between our two transactions. We ended up returning all the items we didn’t want that were not part of the normals sales to another location the following day just to avoid shopping here again which was almost $200 back for 5 items. The sales were good but not good enough to want to be treated like that.
Once we were told the sale wasn’t what we thought (which was totally fine, we misunderstood, no biggie), we changed our mind about a couple things we grabbed and said we would like to take the rest. The cashier started complaining rather loudly, “why why would you do this to us sir! Why!”. It made us very uncomfortable and we considered leaving everything and just going but already felt bad. We somehow ended up getting guilted into buying these items we didn’t want based on this interaction just so she wouldn’t have to put the items back. The whole interaction was just off putting. Not to mention both of our cashiers told us we would be receiving super cash only for us to get home and realize she hadn’t put any of it in the bags or handed it to us. We spent close to $400 between our two transactions. We ended up returning all the items we didn’t want that were not part of the normals sales to another location the following day just to avoid shopping here again which was almost $200 back for 5 items. The sales were good but not good enough to want to be treated like that.