NMC Medical Centre Shahba

Extremely impressed & delighted experience with Doctor Haritha. She is Very pleasant and helpful. I can't thank you enough for the special, excellent care you have provided and for the unique gift you are to your patients.

Yesterday 22/March/24, Internet down at clinic, even after taking appointment i have revisit on 23/March after taking appointment.

Being late for 10 minutes on 23/March they changed appointment to walkin and made to wait!!

Worst administration.
But Doctors very good and excellent.

NMC Pharmacy Al Shahba Branch
Very poor service at NMC Clinic & pharmacy Al Shahab Branch .I went to NMC Clinic Wednesday 20-03-2024 to see Doctor Roshan with an appointment at 1330 hours after registering the receptionist tells me your referral is expired . i have called 3 times to confirm that his my referral litter still valid . someone from the clinic informed me that its valid for 1 month . thank you to Mrs. Shilpa She was very nice and cooperative with patients
thanks to her . I went to the pharmacy with this prescription around 2:15 pm and the lady staff from NMC Pharmacy told me your medicines will take time for insurance approval . i replayed i know my insurance always takes time for approvals can you please deliver it to my home because i am in pain cant wait . she said the system is not working it will take 2 days in a very bad rude way which really made me very disappointed . i asked her you are here to serve customers don't be rude . she said do what ever you want or call the police ( which i under i have no right to call police because she is not don't a crime just refusing a service to a regular customer ) i called Admin Mr. Mohamed to complained . always after complaining someone calls say sorry for NMC side and remove the review from the site . i wish NMC train's there staff about customers .it was very awful service i will all ways recommend patience plz don’t go to NMC Pharmacy Al Shahba Branch .

Very poor service from NMC Pharmacy staff
please check your camera's to improve your services

thank you

Dr. Haritha has been an invaluable source of support and expertise throughout my pregnancy journey. From the initial prenatal visits to the delivery room, she has consistently demonstrated exceptional care and attention to detail. Her warm demeanor and genuine concern for her patients' well-being made me feel reassured and comfortable every step of the way. Dr. Haritha provided thorough explanations, listened attentively to my concerns, and always took the time to address any questions I had. Thanks to her guidance and expertise, I felt empowered and confident throughout my pregnancy. I am incredibly grateful for Dr. Haritha's exceptional care and highly recommend her to any expectant mother seeking compassionate and knowledgeable obstetric care.

Despite having made an appointment online, upon arrival, I was informed that my scheduled time was not visible in your system. This confusion occurred even though my appointment was confirmed two days prior, and re-confirmed when I called two hours before the scheduled time. Unfortunately, after arriving at the clinic, I was made to wait for over two hours past my appointment time to see the doctor.

No doubt the doctors in this hospital are very good, recently I made an appointment got confirmation sms that your appointment is scheduled. But when I reach to hospital I’ve been told by receptionist that you don’t have any appointment I showed her the confirmation sms she told me you made through app so it’s not valid you have to wait in queue as doctor have 5 patients.

I believe this is the worst costumer services which I ever had.

I decided to leave the hospital without meet the doctor.

I want to advise NMC team they need to improve in this area you. You have wonderful team of doctors only for such kind of issues don’t spoil your reputation.

The patient is coming to you he/she is already in pain and this kind of behavior is not acceptable at all.

Thanks.

Dr. Nida is a really good doctor. I've had a great experience with her and would highly recommend her to anyone in need of teeth braces. She's definitely someone you can trust.

Unprofessional and irresponsible staff. My appointment was booked with an unavailable doctor, leaving me and my sick child waiting without notification until I inquired. Despite the error, staff, including Admin - Divya, laughed about it in the next room.

Furthermore, they continued to prioritize other patients who arrived later.
Unpleasant issues like this occur every time I visit the clinic.