ahsan raza

No doubt the doctors in this hospital are very good, recently I made an appointment got confirmation sms that your appointment is scheduled. But when I reach to hospital I’ve been told by receptionist that you don’t have any appointment I showed her the confirmation sms she told me you made through app so it’s not valid you have to wait in queue as doctor have 5 patients.

I believe this is the worst costumer services which I ever had.

I decided to leave the hospital without meet the doctor.

I want to advise NMC team they need to improve in this area you. You have wonderful team of doctors only for such kind of issues don’t spoil your reputation.

The patient is coming to you he/she is already in pain and this kind of behavior is not acceptable at all.

Thanks.