Houston Airport Marriott at George Bush Intercontinental

The Classic Marriott Experience. We had a layover at IAH and decided to stay here for the night. Kole and the front desk staff were awesome, easy to locate the room and hotel, clean, and great rooms! The beds were comfortable and the room was clean, the hotel was very big, and the restaurant food was delicious! It is also a convenient shuttle ride and walk to the hotel from any of the concourses. I would definitely recommend staying here!

Staff was extremely courteous, from the check in to restaurant! This however if not your typical Marriott, it is very outdated and the pool itself is a super 8 style. Disappointing for sure for a Marriott brand.

Convenient airport right next to the airport. Our flight got canceled and then was rescheduled for the next day so this was perfect for us. It was quite pricey though and not something we would normally pay but we were desperate and tired. The good thing about it is that there is an underground tram from the airport directly to the hotel. You can walk there too in the same tunnel but we were sure how safe it would be. But as we were riding the tram, the tunnel is well lit and there was 1 or 2 people walking.

As for the room, it was your typical room, not much special. Due to our luggage being checked in for our flight, we were very limited with what we had. We did call down and ask for hotel slippers and they said that someone would bring it right up, but no one showed up at all. This was very disappointing as I was expecting a lot from a Marriott hotel. We would of called back but it was late already and we were extremely tired from a long day.

I was actually very surprised by how well insulated the room was with keeping the noise out. Being right next to the airport, we did not hear any planes at all.

In the morning, we tried their breakfast buffet which consisted of the normal eggs, sausages, premade omelet or freshly made omelet, cereal, bagels, muffins, fresh fruit, etc. It was quite nice but for the $28 price, extremely overpriced.

If you don't mind the $200/night price, this is a decent place with a nice outdoor pool in the courtyard. I only gave it 1 star deduction for the missing room slippers.

This truly has to be one of the best run Marriotts in the US, and certainly my favorite location at an airport. I have stayed at this property multiple times over the years, and the experience is 100% consistently great, which is unusual in today's times unfortunately. There is clearly excellent management of this hotel and it shows in every aspect from the cleanliness, to their attention to guest customer service and experience, and the exceptional food that they provide in their onsite restaurant.

I dined in the hotel restaurant twice today during my stay, once for lunch and another time for dinner, and Patti provided us with world-class service! She is an absolute delight and took excellent care of us. She is very talented at her craft! The food was exceptional and it was matched by amazing service! I would strongly recommend this property to any travelers that are in the Houston area and looking for excellent hotel accommodations. Patti and the property will not disappoint!

Let's get this out of the way....this is not a cheap hotel. Hotels that are actually connected to the airport never are. It is the price of convenience. In this case it is price well worth paying. The location is great. The little monorail thing downstairs takes you to ALL terminals which is helpful. The hotel itself is beautiful. The food options are limited but that is why God gave us Uber Eats which delivers right downstairs. The lounge is amazing. Ask for a room that overlooks the terminals and watch the planes.

My stay at the Marriott was okay to say the least. Needed a room for a overnight layover back to Austin from Guatemala City with my daughter.
At the beginning, had some issues at check in due to my ID picture and the Asian dude made a snarky remark towards me booking under my child’s name because I looked younger in the photo…I understand ID issues will happen, however, a simple “do you have another ID” will suffice without being blatantly rude about it. I did happen to use it internationally and got in and out of the country without issues so it was a bit annoying to say the least.
The rest of the stay went off without a hitch. Got charged for a water bottle in the room but that was expected. I did review the breakfast brochure that was left in our room and although it seems convenient, make sure you read the fine print before ordering. They will add a 20% service fee as well as tip which will add on to an already expensive room. There is a restaurant in the hotel, which I ended up not eating at. They have a little convenience store next to the front desk as well for those wanting snacks or drinks, even get things like hygienic products.
The room was very clean and the bed was super comfortable to sleep in, and slept like a log all night. Shower doors was glass and see through which looks nice, but has no place to sit and bathe for those who like to bathe.
All in all, definitely recommend staying if you need a room for the night due to a layover. It is a bit pricey, so for those on a budget, I recommend eating out somewhere instead of dining at the hotel. Bring an extra ID just in case.

Christine and Desmond are particularly standouts but ALL the staff were super helpful and warm. The hotel’s convenience cannot be overstated. It’s QUIET for an airport hotel. Very comfy bed and very nice pool along with a well equipped gym. Had a turkey BLT for lunch which was super tasty. Frittata from room service in the morning, also excellent. Love this place!

I really like how easy the hotel makes early morning traveling but to me, it was a pretty average hotel. I don’t recall what I paid for it but I do remember it was too much for my liking - but it only took us about 5-10min to get to security (which is helpful because I am not a morning person). There was hardly any reception to our phones (maybe that’s just our service provider?) and when trying to connect to the WiFi it looked like we had to pay for it and to me, that wasn’t really worth it for the short time that we would be there. The receptionist we worked with was polite and quick and the checkout process was really easy.