Name: Ben Gurion Airport
Address: 7015001, Israel
Telephone: +97239723333

Israel's main international airport, with 3 terminals plus trains & buses to regional cities.

At a glance

Rating breakdown

5 ★60%
4 ★17%
3 ★7%
2 ★4%
1 ★12%

7015001, Israel

iaa.gov.il

+972 3-972-3333

Photos of Ben Gurion Airport (65)

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Quick facts

What is the rating of Ben Gurion Airport?: Ben Gurion Airport is rated 4.1 out of 5 based on 19,772 reviews.
Where is Ben Gurion Airport located?: 7015001, Israel
How can I contact Ben Gurion Airport?: Phone: +972 3-972-3333 · Website: iaa.gov.il

Reviews (8)

RTM 2023 Sep 30

A well run and managed airport. Experienced very efficient passport and security processing. Lots of restaurants, amenities, and duty-free shops. Also, VAT 17% tax refunds are easy to process with process understanding. There is a bank with a reasonable exchange rate for foreign currency before returning back home. I had a very positive experience landing and taking off.

Beverly M Chapman 2023 Sep 19

This is my third time to Israel. My experience at Ben Gurion Airport has been different each time. Yes, Security is tight and monitored closely; but, that's to keep everyone safe. So what if they ask a hundred questions; they're just doing their job. If you don't want to be rushed... then get here early. The Airport is Beautiful and very Clean. Restrooms are located throughout the Airport and the Food Court is as Diverse as the Visitors. Multiple choices of Transportation outside and there's even a Train that takes you into the City. I have never had an issue here; just long lines and a lot of patients.

Lauren Wottlin 2023 Sep 08

Security can take anywhere from 20 minutes to 3 hours depending on the day. Really nice baby care room available by the synagogue with a crib, changing table, hot water machine, and rooms for feeding babies.

Colin Ho 2023 Aug 25

Great clean airport ver efficient, but can be a line for the tourists like everywhere else. Don’t forget to get the green or blue slips from the automatic gates before clearing customs.

Susana Orellana (Susie) 2023 Jun 27

It is a beautiful airport, maybe because I had a good experience I can say that. First time in Israel with my family, and everything went well with immigration and airport security. We were asked the routine questions( the reason you're visiting, where, and how long you're staying, etc). There were no lines, so it only took us like 5 minutes to go through immigration. I give 5 stars because I have nothing to complain about.

Jared Byrne 2023 Jun 27

In a very simplistic way, airport terminals (at least public, international ones) are a platform business model: where they connect airlines and passengers. These same terminals are therefore measured on the (1) efficiency and (2) quality of that connection experience.
For the most part, arrivals are the same at almost every airport: after the plane lands they try to get you out of the airport as fast as possible (i.e., efficiency). Other than a new (June 2023) mural sponsored by the Israel-Latin-America-Network (ILAN) in the exit hall (i.e., experience), and some technology to (unsurprising for Israel) speed the process, this airport treats arrivals like most other airports.
Now, their departures are amazing. They place the traveler at the center of the designed experience - and once you're through security (which is a necessary, albeit sometimes frustrating, step) this airport is more like a mall. With things to do to pass the long waiting hours, and even a digital-ordering McDonald's, I have to give this international airport (terminal 3) credit for being, in my opinion, one of the 2-3 best airports that I've experienced anywhere in the world.

David Hall 2023 Jun 24

Not my favorite airport, you take a shuttle to basically 1/2 the airplanes and they have no good coffee or breakfast foods.

I was told security was a nightmare so I got there super early, I went through fast (terminal 1). Not an airport you want to chill at… arrive wisely

Natalie German 2023 Jun 18

Always long queues on departures, no normal food in duty free, the outgoing flights are always delayed, need to wait a lot of time to receive the baggage when landing. I don't like this airport at all and I live in Israel and have to go through it every time when leaving the country.