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At a glance

#6 of 6 Chinese restaurants in Florence

LocalGuideWorld score: 3.73

1.9 km from the center of Florence

Rating breakdown

  • 5 ★49%
  • 4 ★17%
  • 3 ★9%
  • 2 ★8%
  • 1 ★17%
7220 Burlington Pike C, Florence, KY 41042, United States
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Quick facts

What is the rating of Red Pepper?
Red Pepper is rated 3.7 out of 5 based on 247 reviews.
How does Red Pepper rank in Florence?
Red Pepper is #6 of 6 Chinese restaurants in Florence by LocalGuideWorld score (rating weighted by number of reviews).
Where is Red Pepper located?
7220 Burlington Pike C, Florence, KY 41042, United States — 1.9 km from the center of Florence.
How can I contact Red Pepper?
Phone: +1 859-647-6666 · Website: redpepperflorence.com
Diana Maynard
Placed our order, ask for 2 waters. Gave us small cups and had to get water out of container that was warm water.
Ask for ice, didn't get it . The lady, assuming the owner, came storming into restaurant, went behind counter, very loud, sounded angry, made us feel very uncomfortable. Spent 30 dollars. Very disappointed in food and atmosphere.
Karen Reid
Food was good but horrible customer service..I placed a order for delivery and when the food arrived the man just said here and sign this..I have him a darn good tip..No thank you was said..NOTHING!! It's a shame you were a jerk because the food was good and the poor service I received I will never give you all another dime of my money..Shame on you rude people..If you dislike your job that much do us all a favor and leave and bring nicer people in
Alexia Dolan
I experienced the worst customer service in my 32 years of living at this establishment. Not only is a chicken and rice plate almost $22 but they do not cook their crab rangoons on a daily basis and the entree does not include a drink.. I picked up my food and it was almost like I had a twice baked piece of garbage in my mouth. Not only that, but the food runner was so disrespectful when i came to pick up my food i wish i would have just left it. it was a foreshadowing for how terrible it would be when it entered my mouth. It tasted to me like it had been sitting there for 8+ hours and they decided to reheat it up in the microwave for my order. For $22 on a single meal and side with no drink option, i figure my food would at least be fresh and cooked to enjoy. Unfortunately I will never return to this restaurant and I recommend that everyone searching for a similar cuisine do the same. You can get an appetizing meal quite literally anywhere else, and for an affordable price. Red pepper, please do better.
Dawn Reynolds
We ordered online and did a store pick-up. We have ordered here multiple times before. The quality of food has diminished greatly along with any consistency they used to have. We had 3 different platters in our order, one was Kung pow chicken that was beyond dried out, another was chicken lo mein that tasted entirely of just the cooking oil and the other was orange chicken that seemed more like breaded jerky. The order was however made, and ready to go very quickly. If you don't care about the quality or taste of your food, order here.
True Bookworm
Placed an order for a couple of guests. First-time visitors to this location and we utilized the delivery service. The service was quick, fast, and most importantly our order was correct. The portion sizes were fair for the price. In addition, the food was still warm upon delivery. All of the orders were made as requested. No complaints and everyone was fine with the service.
Kashmir Glossner
Your average Chinese restaurant with the usual menu items. Nothing spectacular but consistent and simple. Reasonable prices and friendly staff. No fountain beverages. You have a buy a bottled water for $1 if you want water or a 20oz. bottled soft drink. Didn't catch the price of soft drinks. I got chicken fried rice lunch for about $8-8.50 and a bottled water. Meh. Not sure I would return unless a friend specifically wanted to.
Danasha Smith
I ordered sesame chicken spicy combo with white rice was $10 not a bad price. The sesame chicken was spicy but still plain tasting it was just ok. I was disappointed that I dined in and my food was in to go containers ! It does say you can eat in. The place was very clean inside. I ordered crab Rangoon last time I was here and it was really good. I would recommend this place to others for lunch !
Michael Torbit
Typical American Chinese restaurant. Have the usual dishes with the usual sauces. I have to give them credit for a very good Mongolian Beef dish and a Roast Pork with Vegetables. The dishes are not that expensive. They cook it pretty fast; just waited for five minutes on a take-out order.

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