True Bookworm

First-time visit to this location. The store was neat and tidy with no visible clutter in the aisles. I really could not find much to shop for due to the lack of sales. However, I always believe in supporting a business no matter what. I ended up purchasing my beloved Amy's Organic Chilli and Good & Gather nuts. Checking out was not an issue (be prepared to spend $0.10 on plastic bags or bring your own bag). The only inconvenience I noticed was a group of gentlemen employees standing near the front door when we went to return the grocery cart. They were not at the front door when we first arrived. I'm going to chalk that up to maybe they just needed to have a chat near the front entrance.... Instead of taking it as racial profiling due to the fact during our time of visit... We were the only African Americans in the store.

Placed an order for a couple of guests. First-time visitors to this location and we utilized the delivery service. The service was quick, fast, and most importantly our order was correct. The portion sizes were fair for the price. In addition, the food was still warm upon delivery. All of the orders were made as requested. No complaints and everyone was fine with the service.

First time visit to this location and it will be the last. We waited in the drive thru line for over forty minutes. The manager or male cashier was taking orders with a very rude and unprofessional attitude. As I always state within my reviews, I can always understand when businesses are experiencing pandemic issues. However, what I refuse to understand is terrible customer service. After all consumers are still supporting your business. The food was lacking the usual great taste. When my partner asked for extra napkins (they only gave us two with our entire order) we were handed just one napkin. The overall atmosphere was terrible. Just a terrible experience all across the board. If you don't like what you do at your job- change your career.