Tip Top Shoes

There is a great selection of sizes and shoes and the staff are all super friendly! We got caught in a rainstorm and needed rainboots and they helped us try on multiple sizes and styles to find a comfortable fit. We also got socks so we could wear our boots out and they helped take all the tags off and took care of the boxes for us. Great little shoe shop if you are in the area!

I’ve lived on the UWS for many years and always really appreciated having Tip Top in my ‘hood. But because of a shockingly unprofessional experience with a saleswoman I have written off your store. She asked me if I needed help and then proceeded to say that she only liked to help people who had “the kind of energy” she liked. The insinuation was obvious. Since when do customers coming to buy shoes in your store have to put up with verbally abusive salespeople? Completely unacceptable. By the way, I stuck with my mission of finding a much needed new pair of shoes and she begrudgingly did bring me many to try on and I bought a pair. But you’ll never see me or my money again. So disappointing for a landmark business on my beloved West 72nd street. Or is this what female-to-female ageism looks like?

Just bought a fantastic pair of shoes in NYC! The selection was amazing, and the staff was super helpful. Great blend of style and comfort. Definitely recommend this store for all shoe enthusiasts! 👟

Very nice environment, good/reasonable prices, although this is not a cheap store. They pay attention to quality and you have to pay for it. Don't expect prices like in Marshalls, for example.
Very attentive and knowledgeable staff, they will asist regarding any of your needs.
Inside you can refresh with a water from water containers.
Their AC works great, they play nice music, and there are a lot of seating places for customers.
The store exists since 1940!
Here you can find the following shoe brands:
Timberland
Ecco
Cole Haan
Mephisto
Rockport
Clarks
Samuel Hubbard
Sperry
Birkenstock
Powerlace
Merrell

New Balance
Nike
Adidas

BLOWN AWAY is an understatement!!! Melvin knew everything needed to solve the usual foot pains that come with age. Plus every shoe in store is comfort, even the dress shoes. Unbelievable. Go....NOW

Tip Top Shoes is a true Upper West Side gem. Exceptional service from Mr. Harold Dominicci. He guided me in finding fashionable and comfortable shoes. Much appreciated! Wonderful selection and variety at this fine store.

So for my birthday my husband and I spent 10 amazing days in New York. We were initially drawn to the area for a particular eatery. Afterwards made a spontaneous stop to shop for shoes at Tip Top. Let me first state how impressed we were with the quality of shoes and styles. My husband and I both have quite a collection of shoes and honestly didn't need to add any more. The service we received from Mr. Harold was "tip top"! We appreciate the personal touch service of a shoe salesman that has long been obsolete in shoe stores today. Mr. Harold is not only personable but well knowledgeable about any shoes that interest us, as well, his genuine passion for his work and infectious joy was contagious! We could have well spent the rest of our day with him! Mr. Harold because not only did he go above and beyond to help us with our shoe selections, in his own very pecial way he made us feel like 'family'. Thank you Tip Top Shoes and Mr. Harold for being such a memorable part of out trip! We love you and sending you our best from afar! Be very well Sir! Salute to your 32 years of service!

Unfortunately I had been pleased with Tip top. Had placed one order and all went well, however my 2nd order was shipped and labeled correctly as a pair of Black/White trim Oncloud. When received, the shoes were actually navy blue with a package slip stating black/white. I have reached out three times with a guarantee of a return call and still no response regarding the issue. I guess I’ll just have to contact my credit card company to dispute the charges. Very disappointed.

Please let me state that after this incident I was contacted by Lester with Tip Top Shoes and was very pleased with the personal attention given to this situation. They sent out the correct shoes 2-Day and my daughter in-law was able to get her new On Cloud Shoes before Christmas.

Thank you Lester and Tip Top Shoes!!!