At a glance
#5 of 7 Loan agencies in Alexandria #2 of 15 ATMS in AlexandriaLocalGuideWorld score: 4.18
Rating breakdown
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5 ★63%
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4 ★10%
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3 ★5%
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2 ★7%
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1 ★15%
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Quick facts
- What is the rating of Navy Federal Credit Union?
- Navy Federal Credit Union is rated 4.0 out of 5 based on 41 reviews.
- How does Navy Federal Credit Union rank in Alexandria?
- Navy Federal Credit Union is #5 of 7 Loan agencies in Alexandria by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Navy Federal Credit Union located?
- 7678-D Richmond Hwy, Alexandria, VA 22306, United States — 6.0 km from the center of Alexandria.
- How can I contact Navy Federal Credit Union?
- Phone: +1 888-842-6328 · Website: navyfederal.org
Jorgina was amazing and extremely helpful! I went into the bank multiple times with issues I was having because of my other bank. I was greeted politely, and explained thoroughly what my options were at this bank. I’m grateful for having such a pleasant experience with jorgina. She is bilingual and such a pleasure to converse with. She didn’t rush me or make me feel like I’m just a number at the bank. Will keep nfcu as my bank for life now!
Very helpful and effective staff! Very security sensitive and I love that. My wait was very short. A well oiled machine.
Keyshawn was great. Very professional. He really helped me a lot to let me know I’d been scammed and what to do next.
They get you in and out. You don't have to wait long. This is a friendly Navy Federal credit union
Good bank but this particular location atm. Barely works. So unreliable especially in the evenings
I just came in today and Ashley and Marshall was super sweet! They were able to answer all my questions and solve all of my bank issues. I will definitely be going to this branch often.
Worst bank in the world!! Don’t Waste your time and money! Tried giving them a second chance and they made it clear they do not want business! Good luck getting a loan cause they do not give them out! Every time I tried they say no! Turn around and bam get approved from USAA for every time!
Honestly, there was 1 representative I encountered a few weeks ago and I really wanted to leave a review regarding my experience and how they treated me but I chose not to because I try not to do that based on one visit.
A couple weeks ago I went into the branch and was pleasantly greeted by Cherise, I was having a bad day but she possessed an aura which was so kind just talking to her calmed me down. She was very professional and also a beautiful person inside as well as her appearance. She was understanding for the reason of my visit and her demeanor was so sincere. In all my visits at NFCU, or any bank, I've never witnessed the customer service she provided to me. God truly lives in her, thank you Cherise, blessings to you and your family and thank you for helping me.
A couple weeks ago I went into the branch and was pleasantly greeted by Cherise, I was having a bad day but she possessed an aura which was so kind just talking to her calmed me down. She was very professional and also a beautiful person inside as well as her appearance. She was understanding for the reason of my visit and her demeanor was so sincere. In all my visits at NFCU, or any bank, I've never witnessed the customer service she provided to me. God truly lives in her, thank you Cherise, blessings to you and your family and thank you for helping me.
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