Classic, long-running fast-food chain known for its burgers & fries.
At a glance
#194 of 196 Coffee shops in New YorkLocalGuideWorld score: 3.72
Rating breakdown
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5 ★43%
-
4 ★21%
-
3 ★12%
-
2 ★5%
-
1 ★19%
Quick facts
- What is the rating of McDonald's?
- McDonald's is rated 3.7 out of 5 based on 997 reviews.
- How does McDonald's rank in New York?
- McDonald's is #194 of 196 Coffee shops in New York by LocalGuideWorld score (rating weighted by number of reviews).
- Where is McDonald's located?
- 1528 Broadway, Times Square, Times Sq, New York, NY 10036 — 1.4 km from the center of New York.
- How can I contact McDonald's?
- Phone: (917) 409-5946 · Website: mcdonalds.com
Very unfriendly staff, make sure you ask for a copy of the receipt for every member of your family. Just in case you get separated in the chaos or need to simply use the bathroom. That said, it was super busy…so somewhat understandable…didn’t make our experience any better.
I went here once back in like 2019 with my mother and my ex it was a nice spot really cute and designed differently than the other McDonald's in our city so I was really into it . The overall experience wasn't bad it was crowded but hey it's time's square so it's to be expected
I just want to say that I did use the bathroom, even though I didn’t buy anything…. They even allowed me to sit down and relax and catch my breath after all my sightseeing all over Times Square….nice view looking out the windows… there were lots of people though in the restaurant … pretty crowded.
I am assuming it’s is the usual MacDonald’s menu… but slightly higher prices, I presume….
I didn’t want to eat MacDonald’s as I had a Philly cheesesteak from a roadside stall…
I am assuming it’s is the usual MacDonald’s menu… but slightly higher prices, I presume….
I didn’t want to eat MacDonald’s as I had a Philly cheesesteak from a roadside stall…
Don't ever stop here. They will not let you use the bathroom even if you make a purchase. They are rude and over priced and super slow. Worst McDonalds I've ever been to.
Ordering food is on the touch screens, which is fine. Food was usual McDonald's.
Actually getting the food was a nightmare, there is a huge mass of people (Times Square, not a shock) but the screen to know order numbers complete was broken and we had to rely on hearing the staff try and yell the number.
The staff definitely did their best, management needs to fix that issue. It was frustrating for both customers and staff (I'm sure).
Actually getting the food was a nightmare, there is a huge mass of people (Times Square, not a shock) but the screen to know order numbers complete was broken and we had to rely on hearing the staff try and yell the number.
The staff definitely did their best, management needs to fix that issue. It was frustrating for both customers and staff (I'm sure).
Crowded and slow, to be expected. The digital display showing orders, as the employee stated, was inaccurate. No way to track order progress. How could they get something so basic wrong?
15 minutes for a drink is ridiculous, and you have to listen very intentionally to hear the numbers called out.
15 minutes for a drink is ridiculous, and you have to listen very intentionally to hear the numbers called out.
This is not only a great spot to find shelter from the buckets of rain but it was also the best spot 👌 for a cozy meal like a burger.
If you’re not from NYC the style of this McDonalds may be overwhelming. There are many kiosks for ordering in the main lobby, after you receive your food you may proceed to the upstairs where the seating and washrooms are located, in order to do so you must show your receipt. The view from this location is amazing, it overlooks Times Square. The location was a bit busy when I visited but nothing too unusual for New York. The washrooms were incredibly messy however and had toilet paper everywhere. If you’re looking for a clean place to have a bathroom break this isn’t it, but the quick food class McDonald service is still on par
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