Poundland

Pound land is a good shop and is very cheap. For one pound.

Horrible place ,I v bought some ceramic plates ,I asked for some paper to wrap them up the lady at the till told me that “it wasn t her problem” I said I didn t want them then ,and then she call someone ,the guy opened a box of tissues and gave me that 😡,I mean you sell glasses there ,how people r suppose to take them home without wrapping them at least with some newspaper ????Absolutely appalling Customer Service

Horrible place, I bought a jar of Nescafe, and when I got home and opened the lid the seal was removed, I immediately went to Poundland with the jar and the receipt from the same day and they didn't exchange it, terrible service, I've never seen that in my life, I'll never set foot in that store again

I bought many staff! Very good prices ! Better than Greece !

Subject: Complaint Regarding Rude Staff at Poundland Shop

Dear Poundland Management Team,

I am writing to express my deep disappointment and frustration regarding the customer service experience I recently encountered at your Poundland shop in [Location]. On [Date], I visited the store with the expectation of receiving courteous and helpful assistance, but unfortunately, the behavior of your staff members left me feeling disrespected and unappreciated.

During my visit, I encountered several instances of rudeness from the staff. From dismissive attitudes to outright impoliteness, I felt that my presence as a customer was not valued. This not only tarnished my impression of Poundland as a brand, but it also made my shopping experience incredibly unpleasant.

Moreover, I believe that such conduct is not in line with the customer service standards that Poundland is known for. As a loyal customer, I have always appreciated the value and affordability that Poundland offers, but my recent experience has left me questioning whether I should continue to support a business that allows its staff to treat customers in such a disrespectful manner.

I firmly believe that every customer deserves to be treated with respect and courtesy, regardless of the circumstances. I sincerely hope that Poundland takes immediate and appropriate action to address the behavior of the staff at the [Location] shop. It is crucial for the management to reinforce the importance of delivering exceptional customer service and to ensure that all staff members understand the significance of treating customers with kindness and professionalism.

I trust that Poundland takes customer feedback seriously and is committed to upholding the highest standard of service excellence. I urge you to investigate this matter thoroughly and implement measures to prevent similar incidents from reoccurring in the future.

I would appreciate a prompt response regarding the actions taken to address this issue. I hope that my feedback will contribute to the ongoing improvement of customer service within Poundland.

Thank you for taking the time to review my concerns. I hope to see a positive change in the staff's conduct and a commitment to delivering outstanding service to all customers.

Sincerely,
Reza Noroozi

Not much in this store the shelves are pretty empty and there’s very little that costs a pound. The sweets and snacks are the same price as some of the other supermarkets so can’t really see a reason for visiting. I’m disappointed every time I go in…used to be so good.
May as well buy from my usual supermarket and take advantage of offers and deals and collect points

Poundland offers a bunch of random stuff for £1 or so... really good deal. For whose who like sweets, it's the best place. Hygienic products are also very good to be purchased over there. Enjoy!

Lovely market location, great shops, coffee places, bakers, restaurants, bars (not that I frequent yet) and atmosphere, including Poundland; naturally. Various other shopping bags on sale too in store.

24th October 2023.

They've upgraded somehow many items, still a lot of their favorites. The frozen food section is slightly smaller and more focused. Lots of lovely items. The check out area seems different, staff as competent as before. Nice clean, in the middle of a lovely busy but not cumbersome market, what do you expect?