Royal Locksmith

The tech was professional. She is friendly and exceptionally good.

Very quick service.
Their technician was onsite within 30 minutes and was able to get me up and going very quickly. They were priced well and very knowledgeable.
Highly recommend

Rico came so quickly , was helpful & professional . He made me feel better about locking myself out . I would recommend highly.

These people are really rude and nasty . They hung up on me. I called asking about a service and I guess they didn’t offer the service and instead of them saying “sorry we don’t offer that type of service, have a nice day” , they just hung up on me. Very rude . Poor customer service.

Called for a quote to rekey two locks on the same door, a deadbolt and a doorknob. They told me $125. There was still a lockbox on the doorknob from previous owners. When the technician arrived we asked him several times if the lockbox was going to be an issue or if he could still rekey the lock and he said it wasn’t a problem. At the end of the work he charged the $125 and only rekeyed the deadbolt, now saying he couldn’t rekey the doorknob with the lockbox on it. I called the main number to ask if they have a policy about rekeying a lock with a lockbox. I didn’t get a straight answer but she told me she would investigate and call me back. She didn’t, but I got a call from a technician who was trying to come out to rekey the other lock but charge me the fee again. I called the main number again to ask questions and the associate was very impatient and said “we won’t charge you if we don’t have to charge you.” I don’t personally understand what that means. No one can answer my questions or give me a clear answer about next steps to get this resolved. I also tried to submit my question via their website and no answer for weeks. Highly disappointed in the whole experience.

Very quick and efficient service! I was locked out of my apartment and was safely inside within an hour! My locks were replaced with sturdier deadbolts, better than what I originally had. Couldn’t have asked for better service

Had the pleasure of working with Max on a large commercial project recently. What seemed like an overwhelming amount of work was handled with ease and professionalism from start to finish. He was always willing, eager, and available to answer my many questions along the way and was completely transparent with everything. We were operating under a pretty tight deadline, and the entire project was completed, surpassing expectations, in less than a week. I would highly recommend Max and his team for any Locksmith needs.

Max @payless locksmith was the sweetest and for the records of all the times I get locked out... (Too many to keep counting! ) it's the fastest locksmith ever!!
I got locked out in DC and I was expecting to wait a long time but surprisingly he showed up within the next 7 mnts and unlocked my car in less than two minutes!! What!?
That's unbelievable!
But wait! That's not it! He is the nicest fella, polite and kind!
I wish all the locksmith guys could learn from him! He is the BEST!