At a glance
Rating breakdown
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5 ★33%
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4 ★13%
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3 ★6%
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2 ★6%
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1 ★42%
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Quick facts
- What is the rating of Labcorp?
- Labcorp is rated 2.9 out of 5 based on 67 reviews.
- Where is Labcorp located?
- 1145 19th St NW Ste 601, Washington, DC 20036, United States
- How can I contact Labcorp?
- Phone: +1 202-293-9225 · Website: locations.labcorp.com
Long wait times, rude check in staff, and took me over a week to get my results back never got an email or anything
It’s a shame how they have nothing but ghetto employees here. The lady opened the door ten and did not come to the desk until ten minutes later
Both ladies working the front desk were extremely rude. It's sad to have experienced that considering how many people will be coming here during a hard time in their life. Service was terrible, bad attitude, unapologetically mean. I was nice regardless how they treated me but it didn't change either of their attitudes. Save yourself the bad service and go to the lab corp on 21st instead.
Very rude staff with an attitude. Give you dirty looks when you ask questions. I waited close to 30 minutes after checking in. I asked the front desk lady if the check in had gone through since they had called everyone that arrived after me. She said no and asked me to check in again. After checking in again, another staff member said they had called me multiple times, which was a lie. I told them I had new insurance and didn’t even take my new insurance. Overall, terrible customer service.
I got in at 10:55 for my 11 appointment, and came out at 11:15. Pin pad check in and a screen to tell you your place in line.
The front desk person who picks up the phone absolutely does not know anything. Not capable of normal conversation. Also very rude. She should be fired.
I was seen within 15 minutes of my appointment time with no one else there waiting. There was only one lab tech on site that I could tell, plus someone working at the front desk, so it was a little slow for a simple test. The tech (Diamond) was on speaker phone with her car insurance company the entire time, which was unprofessional and definitely not allowed in a medical setting where patient information is being discussed.
Every time I come here for my lab work I am in and out in under a half hour. The staff is polite and respectful and makes me feel comfortable.
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