At a glance
Rating breakdown
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5 ★58%
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4 ★16%
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3 ★16%
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2 ★0%
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1 ★9%
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Quick facts
- What is the rating of Shell?
- Shell is rated 4.1 out of 5 based on 43 reviews.
- Where is Shell located?
- 56-58 Cheam Rd, Sutton SM1 2SS, United Kingdom
- How can I contact Shell?
- Phone: +44 20 8915 0589 · Website: find.shell.com
Overall good experience and staff behaviour is also good.
Very friendly and helpful staff in the Waitrose shop. Great for last minute shop and good quality flower bouquets.
Usually good but often item that is needed won't be available, so not reliable always
Bought a tobacco Pall Mall ,it was smelling really bad and start having a headaches. Had to bin it in two days as I couldn't cope with the bad taste and constant cough.
Yesterday my wife bought me Pall Mall tobacco from Shell,she was not aware that I had to throw the full tobacco last time. Same disgusting taste, definitely they are buying fake iligal tobacco from somewhere. I asked for refund and was told that nothing is wrong with their tobacco so no returns in this case.
Not stepping in Shell anymore,very dodgy staff and management.
Yesterday my wife bought me Pall Mall tobacco from Shell,she was not aware that I had to throw the full tobacco last time. Same disgusting taste, definitely they are buying fake iligal tobacco from somewhere. I asked for refund and was told that nothing is wrong with their tobacco so no returns in this case.
Not stepping in Shell anymore,very dodgy staff and management.
This shells 5 minutes down the road from me had a lovely refurb with a supermarket chain can't think of the top of my head which one it is want to say Waitrose. Forecourt is always nice and clean, inside is nice and neat. Really nice garage one of shells better ones. Staff have always been polite.
Just wanted to share my experience as we are all quick to report on bad service but rarely on good service. I popped in to this garage for petrol and was served by a really lovely lady (apologies I didn't get name but she was a slim Asian lady working on 9/8 at approx 16.30pm) she was polite and chatty and after a rubbish day it was nice to be so positively greeted.
The shop is a reasonable size with most of the food basics you'd expect at a petrol station.
The hot food available is of a pretty high standard and very tasty.
The hot food available is of a pretty high standard and very tasty.
Has most of the essential foods. Being a petrol station it's quite expensive, but if you need a few items it's not too bad. Also serves some hot food and pastries, which is a plus.
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