Blu Light Taxi

Nice friendly staff only thing I can say is they are understaffed but that's not there fault so show some support and apply for blu light taxi no point of complaining when we can fix the problem by applying to work for them

twenty minutes for a cab on a Thursday night 🌙 sad

There is absolutely no reason for that lady to be disrespectful the way she is in that picture. Why would she assume the position to make it seem as tho she’s better then the next person calling for service? As tho she don’t f with the town? Well we wouldn’t want to deal with her either!

I booked it an hr in advance and still it was 45 minutes late. Never less I missed my appointment .

Never on time, always a 15/30 min wait even when scheduled before hand.

I have used blue light taxi's services for over 3+ years and have never had a bad experience with them until this morning. The moment I got in the cab the driver was very snarky, and unpleasant She asked for directions at the beginning of our journey, so after providing it I just zoned out. She ended up missing a turn off and then proceeded to be snarky and aggressive in asking for directions and as I was not overly familiar with the area, I didn't know where to go at that point. She then looked up directions on her phone, but continued to ask for directions, becoming increasingly more aggressive to the point she was yelling at me. At this point I snapped, on the cusp of crying and told her to pull over and let me out. I then walked home without paying. I called the dispatcher to explain the situation (already being upset) who proceeded to just argue with me. In hindsight I should have settled myself more before calling. However the way I was treated and talked to in the cab was completely and utterly unwarranted and has turned what has always been a good experience into an awful one.

The cab service is the slowest I have experienced. I called in at 7 in the morning and the cab arrives at 8:05. And I could have walked to my home instead of waiting. Never ever I’m gonna get this Service from them.

Had to catch an inter-city bus to London at 8 a.m. in Sarnia. I called at 7 a.m. from Corunna knowing it takes about 40 minutes in total from Sarnia to Corunna to Sarnia. Dispatch told me "15 to 20 minutes". At 7:24 I called to find out how much longer. Dispatch informed me they hadn't sent anyone out because "there were people ahead" of me. Fair enough, but that is NOT what Dispatch told me when I initially called. If they had said there was going to be a 30 minute wait I would have called another company. I would have missed the bus if I had waited. Dispatch actually argued with me. I called back at 7:25 and canceled the taxi. Dispatch said, "I just sent someone out". Again not what she said 1 minute earlier. I found an emergency ride and arrived on time. Poor communication and unprofessional Dispatch. I do not recommend and will not use again. Call log attached.