Hotel Berlin, Berlin, a member of Radisson Individuals

Huge hotel close to bus stop. Good connection to city centre. Comfy beds but mattresses were sliding of the bed base. Breakfast (€15) great choice, really good. Room air-conditioned but any other locations too hot.

I really don't know how to describe this hotel. Although I arrived late and an error occurred during the booking process, three days before my arrival, the staff was very friendly and helpful. I would like to thank them all for this interesting stay. The room It was very comfortable and there was everything I needed. It was a successful experience and I wish I could come back to Berlin to stay in your hotel.

We had an excellent stay at the Hotel Berlin. The staff was incredibly kind and helpful, although the check-out process was a longer than wishful in our case.

When not having booked by credit card, you can expect a slightly less efficient checkin and out.

We did however got a free upgrade to a superior room, which was incredibly tidy and well located within the rather large building.

We haven't eaten there as we wanted to check local places for both lunch and diner, but the restaurant looked very good for as far as we could tell.

Overall I would consider returning to this hotel.

The rooms have everything you need and nothing more. A bed and a bathroom.

If you plan to spend a lot of time at the hotel, you'll soon run out of things to do. There's a bar with comfortable surroundings, a sauna and gym as well.

The breakfast area is a bit chaotic when busy - it is recommended you go early to avoid having to wait for everything.

The service is good and very attentive, but the self-check-in system is a bit iffy and requires assistance from the staff.

This is a really good hotel - and amazing value. Don’t judge a book by its cover - inside the concierge, restaurant and breakfast areas are very spacious, well decorated and clean. Great places to work from, chill and the best breakfast buffet I have ever had. Generous place. Highly recommend!

Very easy hotel to book and visit for an American that has not been to Germany before. Check in / out is done via a kiosk that has selectable languages. All the staff seem to speak at least some English. The rooms were very nice especially for the price compared to hotel rooms in the US. The shower was my favorite part as the water pressure and flow were amazing, the best I have ever experienced. The food at the hotel restaurant was also good at very reasonable prices, the selection wasn't massive though. The atmosphere at the hotel restaurant was also nice and the staff was responsive. (Although sometimes the table ordering app wasn't working so you would have to get up and order at the bar).

The only real complaint I have is the AC never got the room quite as cool as I would have liked for sleeping. The beds also only have a duvet and no top sheet, not sure if that is standard practice in the area but it did contribute to being a bit too warm during sleep.

I'd come back but I would bring my own sheet to cover up a bit but not get too hot at night.

The room was spacious, comfortable and nice. Furnitures looked new and clean. However, they were NOT generous in providing rooms with basic things such as slippers, daily new towels and tissues. Every time I had to contact them for bringing these stuffs to my room, and even sometimes they refused to bring and they said that they don't have it! That was very uncomfortable for me!

Just pick a modern hotel somewhere else. When we got here the room wasn't ready even though we showed up an hour after check in time. No problem, we could leave our bags and go do something else. When we came back we still couldn't check in easily. The employees were not out to help. They don't have a traditional front desk. They have a self service check in and a couple kiosks. After 10 minutes we found the room the employees were sitting in and were able to get bags and room keys. The room was clean, but pretty miserable to be in. It was very hot and the a/c barely blows any air and often times out and turns off. We were lucky that the windows open up to allow some airflow. I'd cool off with a cold beverage, but the fridge also doesn't cool the drinks. If you come in the winter maybe this place will be more suitable. I'd look elsewhere for comfortable accomodations.