Hotel NH Collection München Bavaria

I would like to share the worse experience my father had in the hotel. He stayed for 4 days and on the last day of his stay, he went for breakfast and he left his wallet in the room. When he came back he took it and the suitcase and while being on the train back from Munchen, he realized he was robbed over 500€. This happened while he went for breakfast as he has the wallet, his IDs etc. I have called the hotel immediately, the receptionist picked up, completely rude to tell me he has no time I should just write an email. I called 5 minutes later, another receptionist picked up, I asked for the manager name and he said he is not available but they will get back to me on Monday. I wrote email, left my phone number, no reply since, nothing. Shame on this kind of behaviour, shame on the services you offer, will never return to this chain of the hotels ever again as a family and I promise you we travel a lot and I make sure I will notify also all my colleagues around the world as I work for big company to make sure the words spreads what sort of 4 star hotel you are!

Visited last Tuesday, a really great hotel if I had to pick two things out, one was reception was a great team very welcoming helpful and professional. The second was the care with which room service was handled. Everything else was as you expect from a top hotel, top service is not always there these days, top marks for this hotel

Hotel is locate next to the munich central station. Tourist can take the train or Express airport bus arrival hotel. It is very easy to find hotel. Hotel had a good service they will take care what you are request and send email to you 1 day before arrive to reconfirm what you need. Hotel room is clean and suggest book the room with view. Breakfast is declious and many choice of food and drink . You can drink sparking wine and water in the breakfast. Staff is always welcome you .

For a 4 star hotel, NH collection München really outdid themselves with its impeccable service, convenient location and elegant rooms. There was absolutely nothing to complain about during our stay at NH. The location is so very convenient for tourists as we only had to walk to see old town and the main sights in the city. I would like to thank Ms. Farah at the reception for her warm welcome and for considering our room preferences. Mr. Yousafzai at the lobby was very attentive to guest needs and we owe him for making our stay at NH even more memorable. Overall, the rooms were immaculately clean and so were the bathrooms with various amenities provided. Great view from the room was the cherry on top! Would absolutely recommend to anyone visiting Munich!

My wife and I stayed at a Premium Room with balcony. The room was good, I’d say average for a Premium Room but the balcony was full of doves, so many that we could only enjoy the balcony in the evening when it was dark and cold. The outside of the hotel is dirty and the location does not help very much as it is just outside of the train station

First time in the NH hotel, I sent 10 nights here for work. The breakfast is amazing, the stuff is very helpful, rooms are very nice and the ones with a view can see the old town which is very cool. A few steps from the main train station and tons of places to go eat around the hotel.

The gym is tiny and not well ventilated, only cry about this because I like to workout when I travel.

Highly recommend

Nice hotel, conveniently located in front of train station and a 5 min walking to entrance of “tourist center” . Seems a region where you should be more careful but not necessarily dangerous.
About the hotel:
- great staff at check in and check out. Both were quite fast as well.
- room is nice, seems new or recently renovated. It’s beautiful. Small but not really small.
- shower is excellent but it wets the whole bathroom, despite the wetness it seems quite dangerous and someone can fell.
- conditioner is not good, bring your own if you need.
- we left our luggage stored before we left town and it was great and fast.

The room was beautiful, the service was top notch, the breakfast was good and the location is great. I wouldn't say it's in the best part of town as there's a homeless shelter around the corner but other than that there's a general store next door and it's right across from the central station. Also the metro is like a stone throw away. It obviously comes at the price of being a bit noisy especially if your room is lower in the building. Overall my wife and I loved it and it was the best hotel we booked during our trip to Germany.