Banana Republic

Cecilia & Syed are miracle workers! They were extremely helpful while helping my spouse pick out an outfit for a wedding. The amount of sincere attention that was given was incredible. They are sweethearts and would highly recommend them. Great job and keep up the good work!

Very nice and attentive employees. I just wish they had more selection for men's wear.

Service was impeccable. Brendan worked hard for me. The young woman from Normandy, France tried so hard to find tops for me.

I hit Banana Republic at the right time. They were offering a 40% off Friends and Family sale. I wound up with a jean jacket, a sweater, and a silk shell.

I don't know what in a Alice in a wonderland going on this location but never going back. The employee (older lady) wouldn't leave me alone. do u like that shirt? do u want to buy this skirt? let me find you something to buy!!! what?!!! omg just leave me alone and let me look and before even get my yes started to apply for credit card. Never going back tnx

Very poor customer service in regards to the managerial aspect. Not at all helpful. More mindful of his manicure than his customer experience. I WILL NEVER SHOP AT BANANA AGAIN DUE TO THE FACT THAT THEY HAVE NO REGARD FOR THEIR CUSTOMERS. They have also changed their return policy which is like any other D+ retail store , Ross and TJ Maxx have Banana as their competitor now. I will shop at Nordstrom where their quality is better and their return policy makes sense.

I did not expect that premium stores like banana republic would refuse to take back a dress that did not fit my wife. My wife is in India and I wanted to surprise her, and so bought this red dress for her along with four other items. Unfortunately the dress did not fit, and given that my trip to India and back took 48 days, the store refused to return it. They kept showing me the 45 day return policy and redirected me to the online customer care representative. The online customer care representative could not help and said that it was the store manager's discretion. She also suggested that I could approach a different store and check if their manager was ready to accept it. Anyways, I agree that they are within their rights to refuse return, given that I was over the 45 day limit, but I never thought that a premium store such as banana republic would refuse a return. Specially since the dress was still in its original packing, and only worn once (for all of 5 mins) to check if it fit. They wouldn't even issue me store credit.

The store is very clean and it beautiful. Great customer service and very friendly. Also, I love the traveler signs!

What the heck is going on with the Banana Republic Brand? I happened to be walking through this store today, and saw a sweater jacket that I loved, but was too big. An employee came over and said don't you love that, I said I did but it was too large, and instead of her trying to help me find the correct size she literally shrugged her shoulders and walked away. I was ready to shop and buy, but the employee who had no one else in the store was too disinterested in closing the sale to help. My computer is a lot more help - I'll stick to buying online. And may I say that this is why retail stores are in so much trouble...