Unassuming quarters in a casual property offering lake views, a spa & a formal restaurant.
At a glance
Rating breakdown
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5 ★33%
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4 ★38%
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3 ★19%
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2 ★6%
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1 ★5%
Quick facts
- What is the rating of hotel Kumpeli?
- hotel Kumpeli is rated 3.9 out of 5 based on 701 reviews.
- Where is hotel Kumpeli located?
- Muonamiehenkatu 3, 18100 Heinola, Finland
- How can I contact hotel Kumpeli?
- Phone: +358 3 8127100 · Website: kumpeli.fi
We only visited the spa. The pool section itself is very small, but the additions such as the multiple different saunas, the salt room and the heat chairs all combine into a unique relaxing experience.
This is a really good getaway place. We were able to relax well, the Lake was really near the Spa so that was nice, their Höyry sauna is the best thing for me ♥️
A lovely, family-owned spa. Excellent views to the river (that looks like a large lake). Very friendly staff and few visitors (at least day-time on Wednesday and Thursday, when we visited). Just one wish: In the spa area there's a lot of natural light and moisture, so it feels totally useless that the plants there are plastic - there are so many real plants that would thrive there.
If you claim to be a 4 ⭐ hotel. Well no, you are not.
Attention to details zero. At the check in counter the woman could not distinguish between a paid reserve or or one to be paid...
Old fashioned rooms, you can see it on the details.
Some light bulbs are burned, no one seems to care.
In the breakfast 29/08/2021 the lady taking care of the room was chewing gum...
Where is the admin of staff to take care of all these little details?! The details makes the difference between a 3 ⭐ or 4 ⭐ hotel.
I would say that this place is 2.5 ⭐ moreover these little things the Spa is nice.
Attention to details zero. At the check in counter the woman could not distinguish between a paid reserve or or one to be paid...
Old fashioned rooms, you can see it on the details.
Some light bulbs are burned, no one seems to care.
In the breakfast 29/08/2021 the lady taking care of the room was chewing gum...
Where is the admin of staff to take care of all these little details?! The details makes the difference between a 3 ⭐ or 4 ⭐ hotel.
I would say that this place is 2.5 ⭐ moreover these little things the Spa is nice.
Breathtaking landscapes, spacious rooms, delicious food, spa, sauna, lake front promenade... I keep this hotel one of thr best in Finland. It suits perfectly for a retreat with its silent surroundings. But if in need of night life, clubs and resto are a walk away in downtown. If you want to see Finnish Nordic nature in its best, it is a must.
A blessed place with one of the best view of Finland. The Hotel is a jewel, although the rooms are not much fancy but as a unit with rich breakfast, nice staff - works out splendid
Great bat, very friendly service and good rooms. The sauna and spa could be better.
Had a nice and spotless room with a view on the park.
The dinner: fresh salmon the best I ever had beside we watched over the frozen lake. Astonishing view.
Had a nice and spotless room with a view on the park.
The dinner: fresh salmon the best I ever had beside we watched over the frozen lake. Astonishing view.
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