Swiss Chalet

As soon as we walked in the atmosphere was welcoming! Friendly faces from all the staff, got our food rather quickly considering how busy it was! The rotisserie chicken was delicious and was much better than I expected, considering it’s a chain company. Would highly recommend Swiss Chalet, but specifically this location! Will definitely be returning!

just ordered from here and ordered a festive special. and didn't get any stuffing. it's meat potatoes and stuffing. how can you forget a third of the meal?
edit. 3 bites into my potatoes I found a peice of clear plastic... gross..

My family and I came to have dinner on a Saturday evening. We sat for 35 mins without any service and then watched as another table of 8 was sat beside us and served within 10 mins. After this table was served we still hadn't recieved any service, or even had anyone take our drink order. I had 2 young children and 40 mins is a long wait, so finally we decided to leave
Very disappointed with service.

We had an amazing lunch, our waiter Demir was wonderful made sure we were taken care of throughout the meal. Quick service. Definitely will be coming back :))

This is by far the worst Swiss chalet I've ever been to, and it's unfortunate since we just moved here and it's the only one in St. Thomas. When I went to go pickup my food the cashier was bouncing between the Harvey's window and the Swiss chalet window.

Both of our orders were wrong when we got home. No gravy on my sandwich, which ended up being really dry and not at all edible. We used to love Swiss chalet and would make a constant effort to go once a month minimum but since moving to st thomas we've been here twice and never again.

Avoid this place as they clearly don't care about their food being joined with Harvey's and I'm sure the staff are over worked doing both jobs.

Worst Swiss chalet in existence.

Used the curbside pickup. We waited 1/2 an hour for our food. Then we realized we got pumpkin pie which we don’t eat. Hubby went in bd another 20 minutes just to tell us that’s all they had. We get home an hour after scheduled pickup and food is cold. We ordered festive specials but only got chicken and fries. Ice cold, no signature sauce. 1 of the pieces of pie looked like mush. Tried calling the store countless times. Called the 1-800 customer service # and told them everything. They said they couldn’t get a fresh hot order of what we actually ordered delivered to us and offered a partial credit. Absolutely horrendous customer service 😡

I had the opportunity to dine at Swiss Chalet with my wife at thanksgiving. It has that great same taste it had 30 years ago and hasn't changed a bit. We both order the Thanksgiving dinner complete with cranberry sauce, BarBQ chicken, fries, stuffing, a hot roll and plenty of Swiss Chalet Sauce. It was amazing. Melt in your mouth BarBQ chicken AHAAAARR! I almost felt like a pirate a medieval times. The staff was quick and efficient. Always on the ball making sure everyone had everything they needed at the time they need it. The bathrooms were spotless and smelled fantastic. If you need a place to dine alone, with someone special or the family. Come on over to Swiss Chalet and give the cook a break with affordable prices you can actually feed your family on and still afford gas home. Luv Malcom💪😎💜Stay Strong London.

We ordered dinner and did not recieve our drinks. My wife ordered onion rings and they were burnt/overcooked. The burgers when we got home were cold. Very disappointing. Their drive thru cash register was out of order. Just a very bad experience. Will re-think if we want to go back again.