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Swiss Chalet
2023 Oct 18
Used the curbside pickup. We waited 1/2 an hour for our food. Then we realized we got pumpkin pie which we don’t eat. Hubby went in bd another 20 minutes just to tell us that’s all they had. We get home an hour after scheduled pickup and food is cold. We ordered festive specials but only got chicken and fries. Ice cold, no signature sauce. 1 of the pieces of pie looked like mush. Tried calling the store countless times. Called the 1-800 customer service # and told them everything. They said they couldn’t get a fresh hot order of what we actually ordered delivered to us and offered a partial credit. Absolutely horrendous customer service 😡