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#16 of 16 Software companies in Cologne

LocalGuideWorld score: 1.30

2.7 km from the center of Cologne

Rating breakdown

  • 5 ★6%
  • 4 ★1%
  • 3 ★1%
  • 2 ★1%
  • 1 ★92%
Im Zollhafen 15-17, 50678 Köln, Germany
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Quick facts

What is the rating of Electronic Arts GmbH?
Electronic Arts GmbH is rated 1.3 out of 5 based on 2,115 reviews.
How does Electronic Arts GmbH rank in Cologne?
Electronic Arts GmbH is #16 of 16 Software companies in Cologne by LocalGuideWorld score (rating weighted by number of reviews).
Where is Electronic Arts GmbH located?
Im Zollhafen 15-17, 50678 Köln, Germany — 2.7 km from the center of Cologne.
How can I contact Electronic Arts GmbH?
Phone: +49 221 975820 · Website: ea.com
René
Still delivers products that are not changing
Mr. Toblerone
I made three tickets to EA and even wrote a supporter directly an email two weeks ago. My account has been hacked I lost probably about 500$ and you just don't respond at all. I can't hate this company more, you just don't care about people who are working for you and neither for the costumers.
noma
Purchased some PC games which didn’t work and asked for a refund but got no reply at all, was forced to get the bank to reclaim my money and instead of communicating with me over the mishap they banned my account. Sad to see how terrible this company has become
Christoffer von Schwerin
Worst customer service ever. Lost 1 game after being forced to update to the EA desktop app and seems I will never get it back
Ekahn PIVF
Didn't want their launcher and don't want their ****** app
NiceGuy1788 (Für alles)
Just care about money, not the players… and their support is like really bad.
D
Too greedy. Games without all the in-game purchases could have potential. Gives wrong expectations before releasing a game
Peter T.
Produces lootbox games that try to rip you off hundreds of euros and then the game has glitches where opponents just quit and you get the loss. Their support is indian guys who call themself Manfred and reply with generic word salad that has remotely something to do with your problem
sarbaso
Want my money back for Battlefield 2042 SCAM !!! I hope that your company gets soon broke. I hope that those responsible in management become unemployed and never get a job again, such people belong in prison.
Dario Hausherr
Congratulations. You've sucessfully earned one star. If you'd like more, please buy the Additional-Star-DLC-Pack with grants you the following:

84.99% Chance of 1 more star
10% Chance of 2 more stars
5% Chance of 3 more stars
0.001% Chance of 4 more stars.

You can buy as many packs as you wish. They're currently on sals for one 29.99€ each instead of 49.99€ each.

No refund.
Daniel Ricardo Laiton Veloza
The building is located around lots of very beautiful architecture, you would expect this building to be somewhat calling for visitors or even just have organized models of game characters to take pictures with. But here EA takes itself too seriously and the only highlight is a big "EA" symbol at the side of the building, which could as well just be replaced by something like "Swiss bank" and it would not really make a lot of difference.
Not worth a visit unless you are working here.

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