nichole carriere
Latest Reviews
Blue Mountain
I give Zero stars.
On June 20th 2021 my fience and I purchased 2 day passes for 65 each total $150.00 assuming that by the photos and information given on your website that it was going to be a fun experience. Our experience was terrible! Firstly, there were no parking. There were no signs given directions. We had to purchase a locker online and set an account that we were not aware of . We asked 3 employees for assistance . The web link to get a locker was not working. The third person went and got a fourth person. We stood there for an hour waiting just for a locker. The washrooms not being cleaned. No paper towels, garbages over flowing, sanitizers were empty.
The photos on the website were very misleading all the stuff included in our day pass were for children. Three things were closed including the pool area. We were not told we had to reserve that online aswell we were told it was included in our day pass. There were no trails as indicated. No zip lines, no adult climbing the other thing was closed aswell. Than food..$20 for 8 chicken wings and a tiny salad that had dirt in it from wild Wings and my husband was forced to pay a tip. $5 for 1 little energy drink.
There was no indication on the website that we could not use the aqua swim pool or any of the other things. We weren't even allowed to use the beach because that was for the lodgers only. so what were we supposed to do?? Just walk around ?? It was horrible experience it was after driving one hour to get there just to leave.
They refuse to give refund so
I sent head office an email and did not get a reply.
Do spend your $65 here when you can go to wonderland for 40 ..lol
Huge rip off!!!
On June 20th 2021 my fience and I purchased 2 day passes for 65 each total $150.00 assuming that by the photos and information given on your website that it was going to be a fun experience. Our experience was terrible! Firstly, there were no parking. There were no signs given directions. We had to purchase a locker online and set an account that we were not aware of . We asked 3 employees for assistance . The web link to get a locker was not working. The third person went and got a fourth person. We stood there for an hour waiting just for a locker. The washrooms not being cleaned. No paper towels, garbages over flowing, sanitizers were empty.
The photos on the website were very misleading all the stuff included in our day pass were for children. Three things were closed including the pool area. We were not told we had to reserve that online aswell we were told it was included in our day pass. There were no trails as indicated. No zip lines, no adult climbing the other thing was closed aswell. Than food..$20 for 8 chicken wings and a tiny salad that had dirt in it from wild Wings and my husband was forced to pay a tip. $5 for 1 little energy drink.
There was no indication on the website that we could not use the aqua swim pool or any of the other things. We weren't even allowed to use the beach because that was for the lodgers only. so what were we supposed to do?? Just walk around ?? It was horrible experience it was after driving one hour to get there just to leave.
They refuse to give refund so
I sent head office an email and did not get a reply.
Do spend your $65 here when you can go to wonderland for 40 ..lol
Huge rip off!!!