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Terrible hospital which is a shame because it used to be one of the best. 6 hours in a&e to be seen for severe back pain. No offer for pain relief just left to sit there. When you ask the receptionists a question you clearly are being inconvenient. I asked how many people are in front of me and she said loads of people because there is a lot of poorly people, basically saying that I didn’t matter. I witnessed a person with piles get seen before a little girl who clearly needed attention for her cough but obviously they didn’t see it as a priority, I witnessed a drunk female with a cut on her lip come in and out within 30 minutes whilst a lady sat there wincing in pain in a wheelchair. Honestly this place is absolutely horrible. I was sent a text when I first arrived advising of an approx 3.20 wait! Almost 6 hours and still here. Please don’t waste your time with this place it’s full riff raff and jumped up staff who think they’re god! Oh but if you know the receptionist like one patient did you’ll get seen very quickly!
Worse than a motorway traffic jam!
I’m writing this as we are sitting in a car in a line of traffic and I clearly have too much time on my hands to do this. Do not visit here unless you want to be stuck in traffic with young children. Both my kids have got so fed up of looking at green grass and the lack of animals unless it’s a deer of some sort! This was a birthday treat for my 2 year old and we’ve wasted his day completely. The staff are rude we finally seen a lion in the distance after waiting an hour and as I stopped to show my son the staff in the jeep shouted at me to keep moving!! This place is a money pit they have no consideration for paying customers and they are all about the money. We booked a paw patrol meet and greet but because we got stuck in the chaos we missed that too!! Absolutely ruined my sons birthday and left him bored and my elder soon upset that he didn’t see many animals. Close this place down and put the very few animals they have in a nicer place where they will be looked after. We’ve been coming here for many years and I can honestly say this will be the last time I will spend my hard earned money in a dump like this. Staff need to get some training. Thanks for completely spoiling out valuable time