Novada Orem

I've been trying to get a corrected birth certificate since 2018. I legally changed my name because it was years to late just to correct spelling. I submitted paperwork to this place they said amend the order to have birth date included. I stopped the process now 2023 the paperwork at court changed and I amended the order. I submitted all paperwork in May to date still no birth certificate. It is now August. They keep saying it's waiting to be examed. And they don't answer emails timely.