Cecilia Tonelli

The hotel rooms are outdated, and the bathrooms lack power sockets. Additionally, the room's floor was unclean. Despite requesting two bathrobes, the staff repeatedly forgot to provide them. The receptionists failed to furnish all the necessary information for an enjoyable stay. The restaurant service was extremely poor, reaching a point of no return. Regrettably, we were not informed about the restricted dining hours on New Year's Eve, resulting in our ability to order only one course and being unable to request dessert.