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Excellent customer service and breakfast. The breakfast is very good, but the most positive thing was the dedication and friendliness of the staff. I enjoyed my stay in this Den Haag location. One thing I would improve is the beds: they were a bit hard, with the springs being felt. Maybe a mattress topper could improve the quality of sleep. Other than that, the room was well appointed, a water cooker was present, and the hotel offered drink vouchers if cleaning was skipped on a day.