Christine Monteverdi
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Osteria Era Nuova
2020 Oct 10
If one's customer orders 1x"alla vecchia maniera"(9€) and 1x"La Composta"(8€) to share between 5, one does not simply decide in the kitchen to double the portion of the "alla vecchia maniera" and triple the portion of the "La Composta" without consulting said customer. As the manager, it is unprofessional to approach the mix up by first blaming the waiter, then the kitchen staff, and finally the customer. It is unacceptable to change the quantity of orders without the customer's knowledge and to then argue with the customer over the number of slices of meat on the plate (according to the manager, it's 8€ for one slice of veal). We paid 24€ for a vegetable antipasti, 8€ more than the most expensive secondi piatti. This was unbelievable.
To top off the shocking service, the roast pork that 2 of us ordered was dry and tasteless.
To top off the shocking service, the roast pork that 2 of us ordered was dry and tasteless.