Skyler Kelley
Latest Reviews
Chase ATM
What a stupid location.
Capital One Bank
Something is always wrong with this place. If it’s not the atm outside, it’s the system inside, etc. friendly staff however
Brookland Press
As a frequent visitor, I’ve always experienced great customer service. The front desk is always so helpful for me; I’ve yet to have a bad experience with them. One person in particular, Darrell, is always so nice and helpful in every way. He meets me with a smile every morning when I come in and has a solution to every problem. Big kudos to him.
My two star rating is, you probably guessed: parking. It is almost as if the builders built this with no visitors in mind. There is a very small roundabout in front that holds maybe 8 cars. While there is a way to pay for that parking, they are asking for $13+ for ONE HOUR. Am I parking in downtown DC or Brookland?? Either way, this place should really consider extra guest parking. The residents here use services in which the vendors of said services need to park. Cleaning, babysitters, dog walking- these are all services being used by residents that need access to parking. I myself am a babysitter and got hit with a $250 ticket for parking in this roundabout (I’ve parked here several occasions). It’s not fair but what can one do? Hopefully they can get around to eventually.
That said, thank you Darrell for your incredible customer service.
My two star rating is, you probably guessed: parking. It is almost as if the builders built this with no visitors in mind. There is a very small roundabout in front that holds maybe 8 cars. While there is a way to pay for that parking, they are asking for $13+ for ONE HOUR. Am I parking in downtown DC or Brookland?? Either way, this place should really consider extra guest parking. The residents here use services in which the vendors of said services need to park. Cleaning, babysitters, dog walking- these are all services being used by residents that need access to parking. I myself am a babysitter and got hit with a $250 ticket for parking in this roundabout (I’ve parked here several occasions). It’s not fair but what can one do? Hopefully they can get around to eventually.
That said, thank you Darrell for your incredible customer service.