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First and foremost you need to retrain your staff, which should also include ensure ingredients are fresh and look presentable

Ordered a burrito confusion between three different individuals to make this product.. as this was being assembled, each item that I ordered was being lumped on top of each other, creating this massive big ball of guck with juices pouring out, which then has a wrap become extremely soggy… show me the ingredients to pick and choose from did not tell me that guacamole was a three dollar additional cost in addition cold ingredients from the tomatoes with the meat and the warm beans bad combination… Took three bites and threw it out…. horrible experience will never go back to a chipotle again….

Lots of competition out there for this type of food. This location at Sherway Gardens needs to step it up