Tarinder Kaur
Latest Reviews
Hakka Legend Asian Cuisine Markham
Worst experience with food, service, very unhygienic.
While still at the restaurant, I feel compelled to share my experience at Hakka Legend in Markham in order to provide potential diners with insight. Unfortunately, my visit fell short of expectations, leaving me deeply disappointed. The quality of the food did not meet my anticipated standards, and the service I received was unpleasant.
A notable issue arose when I ordered the Manchurian balls, only to discover that they were uncooked and inedible. When I brought this to the attention of the server, their defensive and rude response caught me off guard. They even touched the fork I was using to break open a manchurian ball, which raised health concerns. Instead of acknowledging the problem and working towards a solution, they insisted that the balls were cooked and dismissed my complaint. To exacerbate the situation, the server, who turned out to be the owner, arrogantly stated that even if the balls were replaced, the outcome would be the same, and I would be charged for both orders.
This blatant disregard for customer satisfaction and the lack of professionalism in handling the situation left me greatly disappointed. Any reputable establishment should uphold high standards in food preparation and address customer concerns with care and respect. Regrettably, Hakka Legend failed to meet these basic expectations.
In addition to the poor food quality and unprofessional service, the overall ambiance of the restaurant was lacking. This unfortunate experience has diminished my desire to revisit Hakka Legend in the future.
I cannot recommend Hakka Legend in Markham to those seeking a pleasant dining experience. Given the similarity of this review to others, I doubt that the management of Hakka Legend will take this feedback seriously and make the necessary improvements in their food quality and customer service.
While still at the restaurant, I feel compelled to share my experience at Hakka Legend in Markham in order to provide potential diners with insight. Unfortunately, my visit fell short of expectations, leaving me deeply disappointed. The quality of the food did not meet my anticipated standards, and the service I received was unpleasant.
A notable issue arose when I ordered the Manchurian balls, only to discover that they were uncooked and inedible. When I brought this to the attention of the server, their defensive and rude response caught me off guard. They even touched the fork I was using to break open a manchurian ball, which raised health concerns. Instead of acknowledging the problem and working towards a solution, they insisted that the balls were cooked and dismissed my complaint. To exacerbate the situation, the server, who turned out to be the owner, arrogantly stated that even if the balls were replaced, the outcome would be the same, and I would be charged for both orders.
This blatant disregard for customer satisfaction and the lack of professionalism in handling the situation left me greatly disappointed. Any reputable establishment should uphold high standards in food preparation and address customer concerns with care and respect. Regrettably, Hakka Legend failed to meet these basic expectations.
In addition to the poor food quality and unprofessional service, the overall ambiance of the restaurant was lacking. This unfortunate experience has diminished my desire to revisit Hakka Legend in the future.
I cannot recommend Hakka Legend in Markham to those seeking a pleasant dining experience. Given the similarity of this review to others, I doubt that the management of Hakka Legend will take this feedback seriously and make the necessary improvements in their food quality and customer service.