Jessica Heredia

NOT THE BEST EXPERIENCE, but great customer service from the manager Amado. The receptionist made a mistake with my order. I explained I had 2 different orders from 2 different companies that I’ll be working with, and since this is unusual I made sure I told them ahead of time so they prepare for it, however the didn’t take that into consideration and after 2 hours waiting I decided to talk to Armando. Explained the situation and Armando also explained that this is unusual and found out the error and he, himself, handle all of my tests after that. He was very calm with me, even when I told him I was getting frustrated after those 2 hours waiting. He did my drug screen, set me up for my blood work and physical and organized the time so I was able to do both orders with no any other delays.

More managers like him please. He was so busy, and this office is extremely busy but I’m thankful for Amado

I’d definitely recommend this office

Time in with no appt: 1100
Time they called me in: 1430
Time leaving the office 1630