Sarah Elliott (moonrisen_)

I visited Carbon health in May 2022. Then a week ago in October 2023. I received an email stating that they were going to charge me $399 for a visit from back in May 2022. You cannot get a hold of them through any of their phone numbers and I tried going into the office and they told me that they could not help me. I’ve talked to my insurance and this is definitely wrong but there’s no way to fix it and the big problem is that they sent me the email saying they were going to charge my card one week from the date. They sent the email giving me no time to come up with the funds or even dispute it I ask the front desk person at the clinic how long the turnaround is for an email complaint and she said two weeks! This is extremely unprofessional. My copay is only supposed to be $15.