Nicolás Dussaillant

UIP Property Management started administering the Millennium at National Landing (Pentagon City) and a new administrator (Joyce) started in February this year. During the summer I reported rodent noises in non-structural walls and ceilings, and ever since I have caught 3 mice inside my apartment. I have insisted on this being fixed along with annoying noises from the old trash compactor they use (which was fixed when I first moved in and UIP wasn't here yet). Joyce and Siriki (maintenance manager) seem to not care at all and are clearly not prepared to do their jobs. I even sent emails to a regional manager, but nothing has happened. Living like this is inhumane and the negligence and apathy are just baffling.
If you are planning to rent, please make sure the place you are renting is not administered by UIP, the communities will seem nice and constantly renovated, but that's just a façade; had you found any issues, your experience trying to address them will be miserable.