Haydn Welch

Do not rent from UIP. The Isabella apartment units have appliances that break frequently and cockroach infestations. Yet UIP is very unresponsive to maintenance requests, and some of the property managers have been extremely rude. One woman actually hung up on us mid-conversation. UIP also told us that we didn’t pay a security deposit, and when we insisted multiple that no, we did pay one, they’ve gone completely silent. This has been by far the worst rental property I’ve lived in.