Sean
Latest Reviews
Gucci at Toronto Premium Outlet
2023 Sep 19
Think twice before you buy anything here.
I bought a wallet here for my dad’s gift, went back after a week to exchange it for a smaller wallet to find out that I can only exchange it for items that are more expensive. The wallet he wanted was $25 less, which they said no store credit can be given for the difference, so I said I’ll just give it up since there is nothing else I want to buy from the store. Guess what? that’s not allowed. Either I have to buy something else to make up for the difference, or exchange it for something more expensive by paying for the difference.
What kind of cheap sales tactic is this? Sad branding for Gucci. We ended up buying a ridiculous pair of socks we don’t need to make up for a difference+@.
I bought a wallet here for my dad’s gift, went back after a week to exchange it for a smaller wallet to find out that I can only exchange it for items that are more expensive. The wallet he wanted was $25 less, which they said no store credit can be given for the difference, so I said I’ll just give it up since there is nothing else I want to buy from the store. Guess what? that’s not allowed. Either I have to buy something else to make up for the difference, or exchange it for something more expensive by paying for the difference.
What kind of cheap sales tactic is this? Sad branding for Gucci. We ended up buying a ridiculous pair of socks we don’t need to make up for a difference+@.