Ryan Downing

Staff was amazing. Building was gorgeous.

Let's start with Brandon. The doors were open and welcoming. He was not. He did not speak until spoken to. He was very nonchalant for our reason being there. I requested to speck to a Rep and he said " Yal Sho Don't Want A Teller at Da Window, its 7 in front of y'all". He really needs customer service Training. He seems to be hired on the spot. Also kids running around made things very frustrating. This was a unsuccessful visit.

We went here for a birthday brunch. It was absolutely beautiful and fun. Now let's get real...... the manager was very.... "Didn't have Time" our table was one chair short, and the manager told us to deal with it. So I asked another table could I have their chair and silverware. It was really embarrassing. He seemed to be moving back and forth very fast but looked very unbusy. But the show went on. Oh this was on 9-17-23. 11:30- 1:30p.