Muneerah Banu

First and foremost, my friend and I got a heart attack when we entered the room because the room we saw in the website and booked was completely different from the room we got. There was no space to even keep or store the luggage. The mattress was creaking and dipped when we even sat on the bed. There was hair in the comforter and the mattress was stained. There was no light at the shower area. It was not written on the booking website that this is a service apartment. Your room would not be cleaned, rubbish cleared, or the bed made. Fresh towels are only provided upon request.No basic amenities like hair dryer, room was very dusty. Safe was not working, and was kept in the top shelf. Staff displayed nonchalant attitude. Only good thing about the hotel apartment was the location