Linda Norris

I called to get dentures back in February 2923, was told I'd hear back within 30 dats, well took 4 months and me constantly calling before I finally get in. Then took student 6 more weeks before he could see me. Then he gets me set up with an appt for oral surgery and they give me the go and I'm waiting and waiting to get appointment with them and after anither like 6 more weeks student tells me he thought he could set it up but I would have to. So I finally get it scheduled the student proceeds to tell me that the partials I oaid to have put in same day of extraction can't be done for he'd be on winter break, then proceeds to try and talk me into post pining surgery. I explain o can't because 1 I needed that years insurance to pay for most of it so next years can oay for permanent teeth. So I couldn't get partials for almost another 6 weeks. They have never fit right gas adjustments but they still make sores in my mouth. Than I find out my job was laying us off permanently so I'm not just out my job but my insurance too. Do I call to ask about help from any program to get my permanent teeth the girl was so rude and tells me I'd have to live with partials even though I told her they were making sorts. So yet again I get a letter telling me they are dropping me as a patient because I'm not nice. Seriously they've screwed up over and over but always blame you the oatient. Even though the oral surgery resident even said how the student screwed up I get blamed for being mad. And again they blame me the ointment all while defending student mistakes so now I'm not just jobless but toothless all due to no one there even trying to help or defend me the patient. Noth I ng like final nail in coffin thanks alot uofm dental school for adding even more stress to my life. The worst customer service ever, even worst than Comcast and I never dreamed they would be so low rent rude. Never ever even tried calling me to ask my reasons for being si upset. And I have had witnesses to tjier screw ups too.