Rae warrior

I have been going to this location for years and alot seem to have change and have gotten worse. The customers at this location are so rude and entiled where they feel they can speak to the young workers who are behind the front desk any type of way. Customers are not always right and furthermore why does Management tolerate that for their employees? I see why they have a high turnover. Always someone new working. I saw a lady scream at young girl behind the counter about her card. I don't get it. You were irresponsible and lost your card, yet it's the young ladies fault it isn't found? And the manager "Kay" just stood there letting that poor girl get disrespected. I was disgusted. "Kay" needs to be fired or relocated. The many times I've been in, she seems like a bully on a power trip. I grew up in this city and it's sad that people move here with their distasteful behaviors. This city was never filled with this much rudeness. If Management are saying it's okay for workers to be treated nasty by customers, then they need better management. It's gross coming from the older generation to think that is appropriate behavior. Grow up!