Joelle V

I’ve been here a few times and never had a good experience lol queue’s being 15-20 min long and then being told to go to the tills downstairs and then there’s no one working downstairs and then being told to just go back in the queue upstairs even tho I’m now at the back of the queue again? This has happened multiple times so if you can go to a different zara I would suggest you do👍🏻
Or when I asked for an item and had to wait 30 min for them to grab it from the stock room which is just downstairs?