Rachel P

The food and the waitress were great but the cashier was rude at check out. I had a gift card to use and she was too busy chatting with her co-workers and friends to talk to me about the transaction taking place. The bill was for $26 and my gift card was for $25 and when she first ran it, the total after tip was $6 or $7 and change. I was going to use my credit card to pay the balance but the screen blanked and started over. She was chatting with her friend. Then she says, didn't we just do this. So she had me do the tip again and it did it again. Again chatting with others. She had to click a button on the register and when it came up it showed that I owed $24. I was confused by what was due because she had already applied my gift card. I'm trying to figure out what happened and she says, Are you OK? I said yeah I'm just confused why I owe so much when I used my gift card. So her co-worker chimes in to help and explains to her what to do and she says, there was only $1 something on your gift card. To which my cashier mutters, as if I'm deaf, I told her that. She didn't but I wasn't going to cause a scene. So we run our credit card for the additional $24 something. She asks if I want the receipt and I said yes. She only hands me the credit card receipt. I asked if the other receipt was for the gift card and she said, yeah but it doesn't matter and wads it up. She was terrible at customer service and extremely unprofessional.