Holly (Holly)

Sadly had a beyond disappointing experience. From the owner smoking inside with her friends to the long wait for a watery onion soup… I came because the good reviews but had to send back the onion soup as it tasted like water. We were met with no apology at all and as I am vegetarian there was only the salad or the pasta for me to chose from I didn’t feel like waiting for another 45 minutes while my partner had almost finished his meal. On explaining the disappointing service to I believe what was the owner I was met with sarcasm and agression instead of an apology. I said it’s normal to offer a gesture to say sorry such as a glass of wine, and again was met with sarcasm. She asked what I wanted off the menu and I said what did she feel was reflective, so she took off one glass of wine. I also had my phone charging and she told me she would / should charge me for the electricity for 5 euros. A shame for such a pretty place… hopefully a one off bad experience… but wouldn’t recommend if you want a friendly smoke free atmosphere…