Joy Johnson

They have fun cards to purchase to play on machines. One machine took most of daughter's credits but wasn't working or dispensing. When we told the front desk, they got the "manager". We were told over and over that it's not their problem and they don't refund credit and that I could call the number on the machine myself. Then they came back and turned machine off. Why have a machine on that is not working in the first place? Poor Customer service