Igor

The casino is enjoyable, but there is room for improvement. It would be great if they could expand the outdoor smoking area and offer a broader selection of games to compete with other casinos in the area. On the positive side, the non-smoking section of the casino floor provides a wide variety of games, unlike the smoking section.

Unfortunately, there have been some troubling incidents in the parking garage and the casino, ranging from burglaries and assaults to vehicle thefts at gunpoint. It appears that the casino management has taken steps to enhance security, with increased police presence on each floor, but there is still significant room for improvement in this regard. It's essential to stay vigilant and safe.

Despite these concerns, it remains a delightful and entertaining destination for weekend and weekday leisure activities.

The casino offers an enjoyable experience with its wide range of games, including slots and tables. They constantly introduce new slot games to keep things exciting. Most of the staff members are friendly and helpful, although I did encounter a few unpleasant incidents, such as one involving a security guard. She insisted that I dispose of my recently purchased regular coke, which was in a standard Pepsi paper cup. She claimed it was against their policy to allow any drinks to leave the premises, regardless of whether they were alcoholic or non-alcoholic. This policy seemed questionable and not consistently enforced. It appeared to be more of a power trip on her part. Although I complied with her request at the time to avoid any further confrontation, in hindsight, I realized I could have simply left without much consequence. 😅

Additionally, unlike some other nearby casinos, they strictly adhere to the 'void after 30 days' policy for ticket redemption, which is acceptable.

One significant issue is the cleanliness, especially in the smoking patio area. The slot machines desperately need regular cleaning, at least every few days. I didn't notice any sanitizer wipe stations, though I may have overlooked them during my visit.

Despite these concerns, the casino itself is a lot of fun, particularly during weekends when it gets quite busy. Overall, it's not a bad experience, but improvements are needed in maintaining cleanliness and ensuring consistent adherence to rules and policies by employees. Keep up the good work!