Deneva Ridley

We have just left this restaurant and our experience was one of the worst we’ve ever had. When we arrived we were the only 3 customers there. Shortly after, 2 others were seated… so not busy at all. After a wait due to an incident between the manager and an employee, we were eventually able to place our orders and after an extended wait we received most of our food. I was told they were out of pancakes so decided to just give me French toast. Mine and my daughters hash browns were half raw and half burnt, our eggs that were suppose to be scrambled were fried and hard, there was shredded cheddar cheese dumped on the eggs that was not even melted, and should have been American. After a few bites of eggs, my daughter began feeling queasy and we decided there was no way to eat what we had been served. The salad that was suppose to have no feta was covered in feta and the chicken was so rubbery it couldn’t be chewed. When our server , who was the only good thing about the visit, came by to ask how things were , she saw us sitting there staring at the untouched food, and we told her, she said she’d speak with the manager. She came back and told us he said he’d take 15% off our bill… for a table full of food that was inedible. She was so apologetic and embarrassed and kept apologizing. The manager never came to speak with us. No apology, no wish to make it right, nothing. A while back I left another review for this same restaurant and couldn’t say enough good things about it. It became a favorite we visited often. After tonight, I can’t say more than one nice thing about our visit, and that was our server. If we go back, it won’t be for a very long time, or in the event of new management. (Oh… never did see the French toast they informed me I was eating..)