Paul Barratt

Pretty sad effort Suncorp. I have been a business banking customer for three years. The girl on the desk had no idea what functions could be performed at the bank. She repeatedly went out the back to speak with a manager who wouldn’t come out the front. After a 25 minute stagnated conversation between a ‘manager’ and myself using the incompetent desk staff as a conduit I gave up without achieving my banking goals for the day. As a small business owner time is valuable and it is reasonable to expect better service from a CBD branch.