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Our family trip to the Natural Bridge Caverns was an amazing experience. I highly recommend visiting for anyone that has the opportunity. I purchased tickets for the Discovery Tour online. We were slightly late but the employee at the ticket counter was very helpful with having our tour time changed to the next available. The tour guide was very friendly and was very knowledgeable about the cave. He provided tons of educational information and was very patient with giving everyone on the tour time to take videos and photos. I was able to capture so many beautiful photos and videos. There are plenty of hand rails to assist with walking in the steep and wet areas on path. They take a photo for you that can be purchased for $26.99 at the end of the tour. We visited one of the two restaurants while we were there which offers hamburgers, cheeseburgers, chicken sandwiches, chicken strips, fries, grilled cheese, brisket, slushies, sodas, coffee, beer, wine, and popcorn. There are two stores to purchase a variety of different souvenirs. There is also a restaurant/sweet/ brew shop that offers, pizza, ice cream, sweets, and beer and wine. Every employee we encountered provided great customer service.